Privacy Policy

01 Information We Collect

We collect information you provide directly to us and information collected automatically when you use our services.

Information you provide:

• Name, email address, phone number, and company name when you contact us or request a quote
• Project details, requirements, and any files you share with us
• Payment information processed securely through third-party payment processors
• Communications you send us via email, phone, or contact forms

Information collected automatically:

• IP address, browser type, operating system, and device information
• Pages visited, time spent on pages, and referral URLs
• Cookies and similar tracking technologies (see Section 4)

02 How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Process payments and manage project contracts
• Communicate project updates, milestones, and deliverables
• Improve our website, services, and customer experience
• Send service-related notifications and administrative messages
• Comply with legal obligations and enforce our agreements
• Detect and prevent fraud or unauthorized access

We will not use your information for purposes not described in this policy without your consent.

03 Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: Trusted third-party vendors who assist us in operating our business (hosting providers, payment processors, analytics tools) under strict confidentiality agreements
• Legal Requirements: When required by law, court order, or government authority
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with notice to you
• With Your Consent: Any other sharing with your explicit permission

04 Cookies & Tracking

We use cookies and similar technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

Types of cookies we use:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
• Preference Cookies: Remember your settings and preferences

You can control or disable cookies through your browser settings. Note that disabling cookies may affect website functionality.

05 Data Security

We implement industry-standard security measures to protect your information, including:

• SSL/TLS encryption for data transmitted to and from our website
• Secure, access-controlled servers for data storage
• Regular security audits and vulnerability assessments
• Limited employee access to personal data on a need-to-know basis

While we take security seriously, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you promptly in the event of a data breach that affects your information.

06 Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including:

• Active client data: For the duration of our business relationship plus 7 years for tax and legal purposes
• Contact form inquiries: Up to 2 years
• Analytics data: Up to 26 months

You may request deletion of your data at any time (subject to legal retention requirements) by contacting us at admin@omnixhub.org.

07 Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (subject to legal requirements)
• Portability: Request your data in a portable, machine-readable format
• Opt-Out: Opt out of marketing communications at any time
• Objection: Object to processing of your data in certain circumstances

To exercise any of these rights, contact us at admin@omnixhub.org. We will respond within 30 days.

08 Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at admin@omnixhub.org and we will promptly delete it.

09 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit. Our Privacy Policy applies solely to information collected by OMNIX HUB LLC.

10 California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

• The right to know what personal information we collect, use, disclose, and sell
• The right to delete personal information we have collected from you
• The right to opt-out of the sale of your personal information (we do not sell personal information)
• The right to non-discrimination for exercising your CCPA rights

To submit a CCPA request, contact us at admin@omnixhub.org or call (909) 737-1774. We will verify your identity before processing your request.

11 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting the updated policy on this page with a revised "Last Updated" date
• Sending an email notification to active clients

Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

12 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Company: OMNIX HUB LLC
• Email: admin@omnixhub.org
• Phone: (909) 737-1774
• Address: Riverside, California, USA